Returns & Refund Policy

We Understand Your Concerns!

At Flair Glass, we are committed to delivering safe, high-quality, and damage-free products to your doorstep. Every product is carefully packed and inspected before dispatch.

However, in the rare event that you receive a damaged or defective product, we are here to help.

In Short

We strive to deliver products in perfect condition.
If by chance you receive a damaged item, please contact us within 24 hours of delivery with clear pictures.

πŸ“± WhatsApp: +91-8070037003
πŸ“§ Email: sales@flairglass.in

Our team will review the issue and provide a Free Replacement or Full Refund, if applicable.

Returns & Replacements

If you receive a damaged, defective, or incorrect product, please inform the FlairGlass.in support team within 24 hours of delivery.

Kindly share:

  • Clear photos of the damaged product
  • Order details
  • Packaging images (if possible)

Send the details via:
πŸ“± WhatsApp: +91-8070037003
πŸ“§ Email: sales@flairglass.in

Once verified, we will arrange a replacement or initiate a refund if no corrective solution is possible.

Refund Policy

If your order qualifies for a refund, the process will follow these guidelines:

  • Online payments / Card payments: Refund will be processed within 15–20 working days to the original payment method or through the most suitable method determined by Flair Glass.
  • In certain cases, a promo code or store credit may be provided instead of a monetary refund.
  • Promo codes cannot be reactivated once used, even if the order is cancelled.

Order Cancellation Policy

Cancellation During Manufacturing

Orders can be cancelled only during the manufacturing or processing stage by contacting our support team via WhatsApp or email.

If the order is cancelled during this stage, any advance payment will be refunded according to our refund policy.

Cancellation After Shipping

Once the product has been shipped from our facility, the order cannot be cancelled under any circumstances.

Cancellation at the Time of Delivery

Due to the fragile nature of glass products, cancellations at the time of delivery are not accepted.

Cancellation After Delivery

Products cannot be returned after delivery.

However, if you receive a damaged or defective product, please report it within 24 hours of delivery with images via:

πŸ“± WhatsApp: +91-8070037003
πŸ“§ Email: sales@flairglass.in

After verification, we will arrange a replacement or refund if necessary.

Location-Based Policy

Certain cancellation or delivery policies may vary depending on specific serviceable Pin Codes.
For clarification regarding your location, please contact our support team via email.

WE ARE FLAIR GLASS

At Flair Glass, we stand to inspire people towards the journey of glass. With clients ranging from MNC’s to individuals all over India, we provide high quality glass products with extra care at competitive prices.

In 2014, Flair Glass came into existence with an aim to create beautiful spaces without hurting the environment. Today, we have built an exemplary reputation as one of the leading glass processing companies in India.

Our state-of-the-art factory constantly invests in the latest and smartest technology, with top-class equipment of the highest standards to provide a full range of specialised glass.

OUR COMMITMENTΒ 

We are unconditionally committed towards delivering the highest grade glass products and superior service that satisfies all your needs.

For any questions or concerns, please feel free to contact us.Β 

Call/WhatsApp: +91-807-003-7003

Email: sales@flairglass.in